Customer Care

Overview

This website is operated by ZN Couture. Throughout the site, the terms “we”, “us” and “our” refer to ZN Couture. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before accessing or using our website.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction including but not limited to copyright laws.

Pricing & Product Information

Please note that images of each product’s colour and design may vary slightly from the actual product due to different device screen settings, photographic lighting, and minor differences in fabric finishes.

Order Cancellations & Corrections

ZN Couture reserves the right to cancel, refuse, or edit your order at any time. Reasons for order cancellation include, but are not limited to stock unavailability, a decline or issue identified by our fraud prevention and payment systems, or an inaccuracy in pricing/product description.

Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email provided at the time the order was made.

Intellectual Property

All content included on this site, such as text, graphics, logos, images, digital downloads, and garment designs, is the exclusive property of ZN Couture and is protected by international copyright, trademark, and intellectual property laws.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

Changes to These Terms

We can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

Contact Us

Questions about the Terms of Service should be sent to us at info@zncouture.com.